The Q5 package is our popular retail EPOS System suitable for use in convenience stores, newsagents, supermarkets, delis and many other types of retail shop. The system is pre-loaded with the latest SamTouch EPoS software to meet a variety of retail requirements.

The Q5 can be operated as a single terminal system or a network of multiple terminals. A pole or wall-mount bracket is optionally available if required, to replace the normal desktop stand. The standard system includes fast Point-of-Sale functions, stock control, comprehensive sales reporting, staff performance monitoring, sales accounting reports and a range of management analysis reports.

You can key-enter prices like a register, scan barcodes, or select non-barcoded items from menu selection screens with pop-up options. The software includes discount features by monetary amount or percentage, the ability to automate promotions (such as Buy 1 Get 1 Free, Buy 3 items for £1 and so on) and to easily and instantly print Shelf Edge tickets directly to your receipt printer.

With the latest Windows 10 IoT operating system, omnidirectional barcode scanner, reliable Sam4s-branded touchscreen and printer equipment and proven SamTouch software, this retail touch screen system will provide many years of reliable performance. Featuring the latest slimline Sam4s Titan S160 LED touch screen with a true flat waterproof display and fast, reliable SSD storage technology. Its unique gloss-finish design provides a crisper, clearer picture that is easier for operators to read. The highly responsive Projective Capacitive touchscreen facilitates fast accurate use.

You can choose either a 2-line Rear Customer Display or a large graphical 9.7" Rear Advertising Display as options. The graphical display can include advertising text, graphics and videos as well as HTML content. We also offer the option of an External Customer Advertising Display and these can be pole-mounted or on a stand, and they are available in sizes from 8" to 19".

The XL2002 omnidirectional barcode scanner is suited to heavy-duty retail use, with 20 scan lines in 5 directions helping to make sure your products are scanned quickly and accurately. It can be adjusted to the desired position and angle.

The Sam4s Giant 100 thermal receipt printer is compact in size, fast in printing and silent in operation. It will reliably print your customer receipts, x & z reports, shelf edge tickets and other reports and output from the SamTouch software.

This advanced Q5 retail POS system has a range of extended functions to support the modern retail business. It has options for a Weighing Scale link for automated pricing of meat, fish, cheese and deli items, real-time link to a Online Ordering Website (using WooCommerce) and the option for real-time Live Sales Reporting using an Android-based Smartphone from anywhere in the world, or the cloud-based SamTouch Office back office system..For enhanced security, the optional VSI-Pro CCTV Link overlays the transaction data onto your CCTV picture so you have a real-time text and video record of each transaction and cashier activity.

Despite its advanced and comprehensive capabilities, the Q5 is very easy to set up, very easy to use and boasts impressive screen layout with 3d buttons, crisp easy-to-read fonts, and vibrant modern colour schemes.

With the optional SamView Live Reporting App you can obtain live sales reports on your Android Smartphone from anywhere in the world.

Get up to the minute summary of financial totals showing takings with cash and card payments, summary of sales by category and by individual product line, staff sales performance and hour-by-hour analysis for each till.

Optionally add Wireless Barcode Scanner for more flexible barcode scanning or an Integrated POS Scale for automated pricing of weighed food items. The optional Backoffice System allows real-time sales reporting using a web browser from anywhere in the world (this remote reporting feature would require an internet connection at your branch). Optionally add integrated credit card processing, otherwise you can also use your own stand-alone credit card machine alongside the system.

The wealth of advanced capabilities make the Q5 totally flexible and scalable, allowing you to implement and benefit from its many features from the outset or as and when your business grows or your needs change. If you want faster transaction processing, improved customer service, tighter stock control, accurate sales and financial reporting or better security, the system configuration can be customised to match your current and ongoing needs.

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Additional Information  |  List of Features  |  Buy this Package

LOGIN SCREEN The Login Screen can be set so staff can either press their name button, enter a PIN number or use a Dallas Key Fob. The system also includes a Clocking In/Out feature to record staff working hours and produce reports for wages calculation.

Each package from EposSystems.Com is supplied with a touchscreen terminal, epos software, a fast thermal receipt printer, a laser barcode scanner, and a secure cash drawer.

	Sam4s Titan S160 Touch Screen Terminal The Titan S160 15" Touchscreen Terminal has a modern slimline design, operates silently, has a waterproof front and boasts a powerful specification with Intel processor, 2gb RAM, 64gb SSD storage and the latest Windows 10 IoT operating system. Sam4s Titan S160 Touch Screen Terminal Brochure
	SamTouch EPoS Software The SamTouch software is provided on a permanent licence - there are NO ongoing licence fees. The standard package includes comprehensive POS functions, a range of sales, stock, financial accounting and management reports, Mix & Match Offers, Discounts, Refunds, Exchanges, Age Check, and the inbuilt Super User mode which allows the system settings to be configured, screen layouts to be edited, and products/prices to be easily added and amended. SamTouch EPoS Software Product Brochure
	Sunlux XL-2002 Barcode Scanner Fast, reliable scanning Omnidirectional - scans at multiple angles and distances Rugged, stylish design for retail use 2m USB interface cable Visiable laser diode 650nm Decoding rate 100 times/second Scan precision 0.10mm (PCS 0.9) Scan width 30mm at scan window Scan width 220mm at 200mm Tilt, elevation and deflection: 30, 65, 55 degrees Dimensions 180 x 66 x 90mm Net Weight: 275g
	High Capacity Cash Drawer Heavy Duty Metal Construction. Front opening, slide out mechanism Black casing colour 3 Position Keylock. 2 Media Slots. Drawer Open Sensor. RJ11 Printer Connection. Dimensions (approx) Height: 110mm Depth: 410mm Width: 410mm. Net Weight (approx): 8Kg
	Sam4s Giant 100 Thermal Receipt Printer The Giant 100 Thermal Receipt Printer is compact in size, but fast in performance, reliable in operation and has easy drop-in paper loading so the paper roll can be replaced instantly. A modern-design gloss finish of the printer complements the touchscreen. Its small footprint uses minimal counter space. You can print both customer Receipts and Kitchen Tickets on the same printer. Alternatively, see our Kitchen Printer options below if you require a separate printer for the kitchen. Sam4s Giant 100 Thermal Printer Brochure
	The Package includes 3 year warranty on all Sam4s equipment and 1 year on other equipment. With a Service Pack purchase you get 1 year software support to provide support by phone, email and remote access (with internet connection) during office hours.
All equipment, where required, includes UK power supply and standard length data cables. A sample paper roll is included with each thermal printer.

You may add the following optional equipment, peripherals and software modules to the standard package:

	Rear 2-Line Customer Display	£95
	Integrated rear 2-line VFD customer display for the Titan S160 terminal. Displays the product name and price, transaction total and change due. In idle mode, it will display a welcome message.
	9.7" Graphical Advertising Customer Display	£225
	Integrated graphical colour rear 9.7" LCD display for the Titan S160 terminal. Displays multiple lines of the transaction and the Total Due while sale is in progress and your advertising content around the transaction window. Alternatively, the transaction details can be excluded (or limited to just the Total Due) and the whole display can be used for advertising content. The advertising content can be made up of text boxes, preset graphical images (jpg files) for advertising - either static or multiple scrolling images, as well as videos (mp4 files) and a link to a live website with HTML content. You can easily update the content whenever you like.
	External Customer Advertising Display
	We can also offer non-integrated advertising displays in sizes from 8" - 19" +. These can be pole mounted or fixed to a counter-top stand. They connect with a VGA cable to the secondary VGA port of the touchscreen terminal and use their own power supply. The external screen displays a Transaction Window with multiple lines of the transaction and the Total Due while a sale is in progress and your advertising content around the Transaction Window. Alternatively, the Transaction Window can be excluded (or limited to just the Total Due ) and the whole display can be used for advertising content. The advertising content can be made up of text boxes and preset graphical images (jpg files) for advertising - either static or multiple scrolling images or text boxes, as well as videos (mp4 files) and a link to a live website with HTML content or locally stored HTML files. You can easily update the content whenever you like. Ideal for showing menus, promotions, pictures of your dishes/products, special offers and other store snews.
	Memory & SSD Upgrades
	The standard terminal specification has 2gb RAM which is more than sufficient for Windows 10 IoT and the SamTouch epos software. For data storage, 64gb SSD will comfortably hold 15-20 years of data for a typical retail shop or restaurant. However, if you wish to make your terminal more future-proof or require potential performance enhancement then memory / storage upgrades are available as follows: Upgrade from 2gb to 4gb RAM £65 Upgrade from 2gb to 8gb RAM £120 Upgrade from 2gb to 16gb RAM £240 Upgrade from 64gb to 128gb SSD storage £95 Memory upgrades are factory-fitted and recommended only at the time of initial order. If you wish to upgrade memory at a future date, the terminal will need to be returned to the Sam4s Service Centre to avoid invalidating the warranty. For SSD storage, due to Microsoft Windows 10 IoT license installation, the option to upgrade to 128gb is only available from us at the time of initial order..
	Customer Database & Loyalty	£150
	The Customer Database stores name, address, email, photo and telephone numbers of your customers, allows you to categorise them, assign them to Price Level (eg. Members Pricing) and also operate prepaid accounts, where you can accept deposits and run up transactions against the account balance. The Expiry Date feature allows it to be used for subscriptions and membership renewals too - perfect for social clubs and sports clubs with a membership database. With the Loyalty Points features, your customers can earn points for individual product purchases or by transaction value, and redeem the points value (as defined by you) against future purchases. You can use plastic cards with either a magstripe or barcode to identify members - your terminal will require an MSR Reader or Barcode Scanner. A multi-site edition is available allowing your customers to use their Loyalty Points at multiple branches - contact us with your requirements for pricing details.
	SamView Smartphone App	£150 Setup Fee
	Get up-to-the-minute summary of financial totals showing takings with cash and card payments, summary of sales by category and by individual product line, staff sales performance and hour-by-hour analysis for each till. Requires an Android-based Smartphone, and internet connection with Static IP Address at your premises.
	CCTV EPOS Link	£495
	Overlay module for connection of 1 EPOS terminal to your own CCTV system/camera. Demo Video A chargeable Site Visit may be necessary for installation & configuration of this unit - please contact us with details of your CCTV system and postcode for a quote.
	Integrated Card Payment Processing
	You can use your own standalone card payment machine alongside the Q5 system, but if you wish to automate the payment process then SamTouch integrates with the following compatible payment services providers: Payment Sense You will need to setup a dedicated new merchant account with this provider via ourselves. After completing account setup formalties, they will then supply a compatible card terminal loaded with the appropriate software for use with the SamTouch epos software and we will assist with it's integration to the epos system. The standard terminal is a wired terminal that requires connection to your Router and internet access. An optional wireless terminal (using GPRS) is also available and this supports the 'Pay at Table' feature.. You cannot use any other merchant account or existing account for integrated card payment processing with SamTouch.
	Dallas Key Reader	£85
	Integrated Dallas Key fob reader for use with magnetic dallas keys. Ideal for busy environments where multiple staff share the same terminal(s). Dallas keys are much faster than keying a PIN number, and they are more secure than using on-screen name buttons. When a staff member places their dallas key on the reader, it will resume from where they previously left off. In a networked environment, staff can recall partial transactions from any terminal.
	Magnetic Dallas Keys	£6 each
	In a fast paced environment with multiple staff sharing the same terminals, Dallas Key Fobs allows staff to logon and logoff the epos system quickly and securely. Keys are reusable and can be re-allocated to replacement staff. Note: Requires a Dallas Key Reader to be fitted to the touchscreen terminal - see below.
	Magstripe Card Reader	£85
	Integrated 3-track Magstripe Card Reader for Titan S160 terminal. For use with Membership Cards, Loyalty Cards, Club Cards etc where data is encoded on a magnetic stripe on the back of the plastic card.
	CAS PDII POS Scale	£385
	Trade-approved integrated POS scale with RS232 serial interface. Suitable for delis and supermarkets for automated priced of weighed items such as cheese, meat, fish, fruit and veg. 6kg or 15kg capacity. Option for Pole Display that shows the weight, additional £90.
	Avery FX120 POS Scale	£495
	Trade-approved integrated POS scale with pole display and RS232 serial interface. Suitable for delis and supermarkets for automated priced of weighed items such as cheese, meat, fish, fruit and veg. 15kg capacity.
	Dibal G POS Scale	£325
	Trade-approved integrated POS scale with pole display and RS232 serial interface. Suitable for delis and supermarkets for automated priced of weighed items such as cheese, meat, fish, fruit and veg. Available in 6kg or 15kg capacity. With its keypad, the Dibal G can also be switched to be used as a stand-alone weighing scale. Also available: Dibal DPOS-400 POS Weighing Scale with Pole Display and RS232/USB interface. £425
	SamTouchOffice Back Office System	£150 pa
	SamTouchOffice is a web-based back office system for SamTouch. It allows remote reporting (from regular 1 - 99 minute intervals) and centralised product/prices management as well as stock reporting, purchase ordering, supplier database and order/delivery tracking. Sales analysis, cash management, staff performance and various other reports. Price is for an annual subscription - per terminal, per annum

Additional System Information

Click on a link below to open brochure / datasheet (in separate window):

	SamTouch Software Brochure
	Sam4s Titan S160 Touch Screen Terminal Product Brochure
	Sam4s Giant 100 Receipt Printer

 

 

Detailed List of Features

REGISTERING SALES

   Select from on-screen menu or key-enter open amount

   Enter PLU code or barcode number or Scan barcode

   Optionally choose condiments, cooking options, product options

   Optionally link to Weighing Scale for fruit/veg, meat, fish, salads etc.

   Register sales as cash or eat-in / take-away, assign to a table, room or tab

   % Discount or Amount Discount, mix and match promotions

   % Discount or Amount Discount, mix and match promotions

   Discount by item or entire bill

   Specify cash, card, cheque or other payment type

   Hot-keys for £5, £10, £20, £50 tender

   Calculates change due for cash payments

   Controls cash drawer opening

   Print receipts with logo, header/footer message

   Void any individual line item on the bill or the entire bill

   Refund function

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SCREEN DESIGNER

   Design your own screen layouts

   Button sizes and text/button colours can be defined

   Pictures/Images can be placed on buttons

   Items can be position where required

   Add any combination of keys to each screen (PLU, Functions, Macros, Departments etc)

   You can activate a particular screen when a specific PLU is selected

   Screen sequence can be linked (eg. choose pizza base, choose toppings etc)

   Screen can auto-close after 1 item, or can remain till closed.

   Screen saver - screen can go blank or show graphic image after set minutes

   Screen levels can be controlled by day of week - eg. different weekend menu

   Using Price Levels, time-specific prices can be set up (eg. happy hour, early bird etc)

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REPORTING

   Define end-of-shift time after midnight (useful for late night bars, nightclubs etc)

   Print daily sales summary by terminal or all system

   Print sales by PLU, by product group, by department, or by staff

   Sales reports shows VAT breakdown and sub-totals for each group

   Hourly sales report

   Numerious sales, financial, stock and employee performance reports

   Gross profit reports

   Report sequencer allows multiple reports to be printed at once

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NETWORKING FUNCTIONALITY

   Ethernet compatible, so as many terminals as required can be connected

   Real-time updates of check tracking, so every terminal has access to all guest bills

   Real-time clerk interrupt and floating clerks

   Staff can start/resume transactions on any terminal

   Share all remote printers

   Generate either consolidated reports for all terminals or reports for a particular terminal

   Till by Till financial reports, including Station Totals report

   Real-time product updates - new items instantly available on other terminals

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CLERK INTERRUPT

   Ability to interrupt a sale in progress, so other employees can commence other sales

   On screen employee status, so sales in progress can be seen

   Ability to commence transaction on one terminal, and update/close on other terminals

   Access to bill tracking across all terminals on a network

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CHECK TRACKING

   Track bills for restaurant tables, bar tabs, function rooms and restaurant balances

   Screen lists all outstanding bills

   Retrieve any open bill, with itemised details including payment information

   Hourly analysis of open bills

   Ability to allocate seat numbers within a transaction

   Split payment facility to split bill into equal segments for each guest

   Bill transfer - ability to transfer/join different bills

   Recall bills by table number of bill number

   Ability to maintain account balances

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TABLE MANAGEMENT

   Multiple Zones (eg. Bar area, Balcony, Function room)

   Easy selection of tables and allocation of bills

   Optional Graphical table map showing status of each table

   Track number of covers

   Transfer bills from one table to an other

   Split bill payment and "Go Dutch"

   Hold/Recall bills

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RECEIPT/BILL PRINTING

   Print complete itemised bills and mini receipts

   Print A4 invoices and statements

   Print image/logo on receipt heading

   Ability to group items on bill (eg. starters, drinks)

   Allocate external printers to use on the network

   Printers can be re-allocated as and when required

   Receipt printing can be turned on/off, and Print Receipt button used

   Specify number of bills/receipts to print

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KITCHEN / BAR PRINTING

   Print food/drink orders to external order printers

   For each PLU, determine which printer will print to

   Upto 9 printer groups can be defined

   Printers can be re-allocated as and when required

   Automatic time-schedule for controlling location of printing

   Option to print a particular order to a particular order printer

   Global order numbering sequence, so all orders can be tracked

   Content of kitchen ticket can be configured (eg. grouping like items)

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STAFF SIGN-ON

   Staff can sign on with a name-key, staff number, pin number or Dallas Key

   Staff can be auto signed-off after each transaction or can manually sign off

   Clocking in/out system to report staff hours for wages calculations

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BARCODE SCANNING FOR RETAIL

   Supports EAN-8, EAN-13, UPC-E, UPC-A and Addendum barcodes

   Can process price-inclusive Scale Barcodes

   Can combine retail and hospitality terminals on same network

   Unlimited number of PLU's (subject to diskspace)

   Supports hand-held, fixed-mount and counter-mounted barcode scanners

   Can scan barcode for Price Inquiry

   Functions to recognise unknown barcodes and auto-add

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PLU STOCK CONTROL

   Real-time updating of stock levels for each PLU

   Specify minimum and maximum stock levels

   Mode lock for stock maintenance - adjustments and stock taking

   Wastage feature to deduct expired or damaged stock

   Reports for current stock and stock re-order

   Parent product links allow subtraction (using integer or decimal) from main product (eg. half-pint can reduce stock of full-pint PLU by 0.5)

   Detailed stock reports

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INGREDIENTS / RECIPES

   Store independent ingredients for stock control in addition to PLU

   Ingredients can be allocated to a particular recipe for stock control

   Recipes can be nested

   Comprehensive food costing report analysis

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PRODUCT USAGE ANALYSIS

   Allows tracking of products use from a case or box

    Eg. Keep track of how many pints used or how many burgers used from a box

   Hourly, 30-minute or 15-minute usage analysis

   Summary or detailed reports

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ELECTRONIC JOURNAL

   Electronic Journal stores details of all recent transactions

   Define what information is stored for each transaction

   Complete analysis for reporting purposes

   Journal can auto wrap round or provide warning when full

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PRODUCT SETTINGS AND GROUPING OPTIONS

   Main grouping eg. Wet Sales / Dry Sales or Take-Away / Restaurant sales

   Product category grouping eg. soft drinks, wines, beers, spirits

   Tax rates - set one of 6 tax rates for each product group or individual PLU

   Define a PLU as a condiment salt, pepper, ketchup, mayonnaise, sugar, vinegar etc

   Compulsory condiments (eg. steak cooking instructions - rare, medium etc

   Single item PLU to finalise sale (eg. entrance fees)

   Memo information - for additional text to be printed on receipt

   Auto-Scale PLU - for link to a weighing scale of items like fruit/veg/fish, cheese, meat etc

   Stock and non-stock PLU to enable stock control

   Linked PLU - eg. on meal deals, individual stock items deducted automatically

   Enable / Disable Promo inclusion using the Promo function key

   Optional surcharge, by amount or percentage

   Reference Number entry - eg. product serial number

   Enable/Disable discounting for each PLU

   Specify if PLU is to be included on kitchen/bar printed orders, and which printer

   Specify if PLU is to be highlighted in RED on kitchen/bar printed orders

   Specify if PLU appears on customer receipt

   Optional image for each PLU can be printed on receipt

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STOCK CONTROL

   Store actual stock inventory at outset

   Add stock transfers in (eg. new deliveries) and deduct stock transfers out

   Deduct stock wastage (eg. returns, expired or damaged stock)

   Specify minimum stock level to trigger appearance on stock re-order report

   Real-time stock enquiry button for a particular PLU

   Option to show stock levels on screen menu

   Supports pints, half-pints, shots, double shots, small/large wine glasses etc

   Allows proportional stock adjustment eg. slices of pizza/cake, items from a pack

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SHIFTS

   Multiple shifts can be defined for auto-reporting (eg. morning, lunch, afternoon etc)

   New shift can be auto or manually activated

   Kitchen/bar printers can be auto-activated at set times

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MIX & MATCH PROMOTIONS

   Specify which PLU's are part of each promotion

   Print the promotion on the customer receipt 'eg.2 for price of 1'

   Specify discount amount, if fixed price promotion eg. Buy 3 for £2

   Specify quantity of each PLU/group to trigger the promotion

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EFTPOS INTEGRATED CARD PAYMENT PROCESSING

   Process credit & debit card payments seamlessly

   Supports 'cashback' transactions

   Supports contactless cards, Apple Pay and Android Pay

   Wired terminal (Ethernet) or option for Wireless (gprs) terminal

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SECURITY FEATURES

   Staff access can be controlled by PIN number, fingerprint or dallas key

   Control and restrict access to specific features for each staff

   Drawer Limit - gives warning when cash exceeds drawer limit

   Open Drawer Alarm - when cash drawer is open for too long

 

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