EPOS System Order Form

Please fill in your contact details below, confirm the Quantity and any product Options.

As soon as we receive your order, we will confirm stock and email you either a Secure SSL Payment Page link to pay by card or bank details for payment by Online Banking. BACS / CHAPS or international wire transfer, as well as the Programming Form for pre-configuration of your system.

Alternatively, call us during our office hours on 020 7523 5000 (International +44 20 7523 5000) to order by phone.


 

Sunday, December 8th, 2019


Your Contact Details
   
Contact Name  
Name of Business  
Address  
 
Town/City  
Postcode  
Country  
     
Contact Telelphone  
Email  
Type of business  
   
Your Requirements
   
EPOS Package
 
No. of Stores:  
No. of Terminals:  
   
Payment Method:  
     
Please list any optional Accessories / Consumables / Modules that you require in addition to the standard package.
   
       
Services:
       
Initial Setup / Programming
We normally initially configure the system with your business information and your menu items / prices or your products list. This is either done remotely or prior to despatch. We send a Programming Form to complete and return. Please let us know if you have your product details / prices currently available so we can arrange to request them by email to determine the programming work involved.
   

Staff Training
For single terminal systems, we can provide training remotely (by phone & remote internet access) or on-site at your premises. For multiple terminal systems, we do normally need to attend on-site. Remote training is 1.5 - 2 hours and covers the basics of the system operation and mangement. On-site training is an extra cost and the training is more in-depth, allows for multiple trainees, and also covers advanced features of each system.
   

Support Subscription
Our systems include a Level One annual support subscription where we provide ongoing support by phone and email during office hours Monday-Friday for 1 year, as part of the Service Pack. The service operates as a queuing system. The majority of our customers find this service level satisfactory as, following training, our systems are very easy to use and the equipment and software we provide is very reliable and stable. However, if you would like (a) Extended Hours Support (eg. evenings, weekends or 24 hours), (b) Priority Response or (c) On-Site Support Subscription please let us know and we will contact you to find our more about your specific needs and quote you for a higher level subscription.
   
       
 
   
 
  Once we receive your order details we will check and confirm stock and email you invoice & payment details.
Please note: your order will not be processed until we receive cleared payment.

*If you have requested On-Site services, then we will first send you a Quotation for approval, prior to you confirming your order.